Federal Communications Commission (FCC) Scam Glossary
The FCC scam glossary describes robocall scams, spoofing scams and related consumer fraud, which the FCC tracks through complaints filed by consumers, news reports, and notices from other government agencies, consumer groups and industry sources. Glossary entries include links to more detailed information posted in the Consumer Help Center and to trusted external sources. Click here to access
Federal Trade Commission (FTC) Consumer Information on Scams
This page advises how to avoid and report scams as well as information on common scams. Click here to access.
Safe Banking for Seniors
Safe Banking for Seniors is a national campaign brought to you by the American Bankers Association (ABA) that helps older customers and their financial caregivers understand and mitigate the risks of fraud and financial abuse.
Financial abuse against older Americans can take many forms, from illegal debits, to third-party scams and even unauthorized withdrawals by an approved caregiver. And with the share of the U.S. population 65 years and over projected to reach 20 percent by 2025, the opportunities to take advantage of these at-risk bank customers become more prevalent—by the minute.
Register for free to receive access to exclusive Safe Banking for Seniors resources, which contain presentation lessons, participant activities, communication tools and promotional materials. Visit Safe Banking for Seniors
for more information.
Download this guide
for banks for assistance in partnering with law enforcement and adult protective services.
Protecting Seniors: A Bank Resource Guide for Partnering with Law Enforcement and Adult Protective Services
The American Bankers Association (ABA) has released this guide to help your bank with elder fraud.
This resource was designed to support banks in developing relationships with law enforcement and adult protective services (APS) to combat elder financial exploitation (EFE). It is largely set up as a number of frequently asked questions to help guide the reader to understand:
the state of elder financial exploitation today,
the role of APS and law enforcement,
reporting EFE, and
cultivating partnerships with key community players.
DOWNLOAD THE GUIDE
AARP's BankSafe Initiative
Initiative helps financial institutions better meet consumers’ financial needs and safeguard their assets. The initiative focuses on four key areas:
- Preventing financial exploitation
- Empowering family caregivers
- Helping those with dementia
- Making banking tools and environments easier to access
Prevention of financial exploitation is critical to AARP’s mission to empower people to choose how they live as they age. BankSafe
meets this need by conducting research into consumer insights, facilitating partnerships between the aging network and financial institutions, and developing the innovative BankSafe
training platform to help financial professionals identify and stop suspected exploitation.
Financial Institutions can access training tools on AARP's website.
The mission of New Hampshire Financial Abuse Specialist Team (FAST) is to increase public awareness of financial exploitation with the goal of mitigating risk of exploitation and protecting our state’s vulnerable populations. Visit here
for resources to keep New Hampshire's vulnerable population connected and safe.
Additional Resources for Elder Abuse & Financial Exploitation
The primary responsibility of the Elder Abuse and Financial Exploitation Unit is to prevent, investigate, and prosecute crimes involving elderly victims of abuse, neglect and financial exploitation on a statewide basis.
NH Dept of Heath and Human Services - Adult Protection
What to do if you suspect Adult abuse or neglect in New Hampshire.
ABA Training for Elder Financial Abuse
This ABA course explains the forms of financial abuse and how to recognize telemarketing schemes and online financial abuse. It also explores the characteristics of seniors that make them targets of financial abuse, as well as analyzes the state and federal laws concerning elder financial abuse and how banks play a significant role in recognizing victimized seniors.
Resources for Cybersecurity
ID Theft Tips
Common cyber-related crimes include identity theft, frauds, and scams. Identity theft involves a crime in which someone wrongfully obtains and uses another person's personal data to open fraudulent credit card accounts, charge existing credit card accounts, withdraw funds from deposit accounts, or obtain new loans. A victim's losses may include not only out-of-pocket financial losses but also substantial costs to restore credit history and to correct erroneous information in their credit reports. - FDIC.gov
Cyber Security Guide for Financial Institution Customers from the FDIC
This guide provides cybersecurity information for financial institutions’ customers on how to protect and maintain their own computer systems.
Cyber Security Guide for Businesses from the FDIC
This guide, developed by the Federal Deposit Insurance Corporation, provides cybersecurity information for financial institutions’ business customers on how to safeguard computer systems and data.
AARP Fraud Watch Network
AARP New Hampshire has organized a volunteer corps of Fraud Fighters – in most regions of the state – dedicated to educating Granite Staters on the three Rs of fraud: recognize, resist and report. They offer to bring this one-hour top frauds and scams program to your community group, free of charge.
AARP Scam Tracking Map
No matter where you live, fraud is never far away. But you can protect yourself by knowing what to watch out for — and by telling others when you’ve spotted a scam. Search the map to learn more about scams reported by people just like you. Use the pull-down menu to read law enforcement alerts.
Tips for Avoiding Online Dating Scams
The ABA Foundation in collaboration with the Federal Trade Commission (FTC) released an infographic on the growing threat of online dating scams. According to the FBI, over $220 million was lost in 2016 to online romance scam artists.
Social media networks and dating websites have become increasingly popular tools for meeting and communicating. Unfortunately, fraudsters have capitalized on this trend and often create fake profiles to lure in victims, establish romantic relationships and eventually, extort money. Older Americans in particular have been targeted by this type of scam.
The infographic identifies common signs of an online dating scam and offers consumers advice on how to avoid falling victim.
Download the infographic here
New Hampshire Bureau of Securities Regulation Romance Scam Warning
The New Hampshire Bureau of Securities Regulation has issued a press release regarding romance scams, which unfortunately are becoming more prevalent in New Hampshire and across the country.
Download the press release here